Privacy Policy
This Privacy Policy describes how kelvix (“we,” “our,” or “us”) collects, uses, and shares your personal information when you visit or make a purchase from https://www.kelvix.store (the “Site”).
Information We Collect
We collect information that you provide directly to us, such as when you create an account, place an order, or contact us. This may include:
- Personal details: name, email address, phone number, shipping address
- Payment information: credit card details, billing address
- Account credentials: username and password
- Communications: records of your inquiries and our responses
Automatically Collected Information
When you visit our Site, we automatically collect certain information about your device, including:
- IP address and browser type
- Pages visited and time spent on pages
- Referring website and search terms
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect for various business purposes, including:
- Processing and fulfilling your orders
- Providing customer support and responding to inquiries
- Sending order confirmations and shipping notifications
- Improving our website functionality and user experience
- Preventing fraud and enhancing security
- Complying with legal obligations
Information Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service providers who assist in operating our business (payment processors, shipping carriers)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
Third-Party Services
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies.
Your Rights and Choices
You have certain rights regarding your personal information:
- Access and update your account information
- Opt-out of marketing communications
- Request deletion of your personal data
- Disable cookies through your browser settings
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
Security Measures
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Contact Information
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: +1 (858) 994-5064
- Address: 6297 South Franklin Lane, San Diego, California 92114, United States
Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the effective date. Continued use of our Site after changes constitutes acceptance of the revised policy.